Highly Effective Workplace Investigations
and Interviewing Techniques

A 2-Day Training Workshop That You Can Begin Using
Immediately Upon Your Return to Work

Business Controls, Inc. delivers the highly acclaimed The Process of Investigations 2.0™ training across the country. This advanced two-day training thoroughly examines the methods, tools, and legal limitations of modern fact-finding. Tips and traps that often make the difference between a successful workplace investigation and a catastrophic are revealed.

In this highly informative and fast-paced session, attendees will learn how to use The Process of Investigation 2.0™ to conduct proper, cost-effective investigations and obtain the highest possible return on investment from every undertaking.

Real world scenarios will be utilized to highlight the legal aspects and potential ramifications associated with conducting internal ethics investigations. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible.

This training is for anyone
who conducts investigations:

• Human Resources
• Security
• Internal Audit
• Compliance & Ethics
• Attorneys
• Loss Prevention
• Safety
• Private & Corporate Investigators
• Law Enforcement
• Risk Management
• Managers, Supervisors, Executives

Why Your Employer Should Insist You Take This Course

Properly conducted workplace investigations are a necessary part of modern business. Every employer should know how to conduct fast, ethical, and highly effective workplace investigations. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible.

Course Outline

Day 1

The Fundamentals of Fact-Finding

Examine the difference between administrative and investigatory interviews. Discusses where and when interviews should take place and how to arrange the room to properly prepare for an interview. Learn how to handle request for representation and if a witness is necessary.  Discuss important case law which affect the investigative process and learn how to successfully navigate the legal risks associated with workplace interviews.  

The Methods of Investigation

Closely examine six methods of investigation and learn how they are best used. Discover the most common means by which workplace offenses are discovered and investigations initiated. Increase your awareness of the legal complexities and risks associated with workplace investigations.

The Process of Investigation 2.0™

Discuss the seven phases of investigation and what they include. Learn the importance of an investigations policy and how to prepare a proper report when necessary. Learn how to efficiently and fairly make credibility determinations.

Day 2

Investigative Interviews and Report Writing

Discover the essential components of a proper investigatory interview and learn how to consistently obtain written or oral admissions from those you interview. Examine the role of the project team and each member's responsibility. Learn how to properly take notes and write professional reports. Strengthen your interviewing skills and learn how to overcome denials and encourage reluctant interviewees to provide information. Learn how and when to conduct administrative interviews.

Legal Aspects and Ethics

Discuss the legal liabilities that may arise from workplace investigations and learn how avoid the legal traps created by today's courts, arbitrators and the EEOC. Learn the origin of case law and identify several important cases which affect the investigator and the interview process. Determine the difference between ethical and unethical investigator conduct. Most importantly—learn how to avoid litigation and liability through the use of better processes and proper planning.

Continuing Education Credits

This training has been approved for 14 HRCI* credits and 14 CLE credits. Credits can often be transferred to additional associations and organizations for certification.

Immediate Benefits

• Learn the latest techniques, methods and processes.
• Strengthen your interviewing skills & gain valuable insight into the process of modern fact-finding.
• Discover how to build air-tight cases that can withstand the rigors of legal challenges.
• Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation.
• Receive the forms, checklists and other valuable tools to help you conduct efficient investigations.
• Network, build relationships, and share experiences with others who conduct internal investigations.

Registration Fees and Discounts

Registration includes training, refreshment breaks, and training materials.

Cancellations

If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.

Testimonials

About Business Controls

Business Controls, Inc. is a global provider of whistleblower hotlines, workplace investigations, training, and consulting. Through the integration of professional services and anonymous reporting systems BCI provides a suite of risk mitigation services to reduce employee misconduct and exposure to litigation. BCI offers training on the topics of the process of conducting workplace investigations, employment hiring, Form I9, wage and hour, fraud prevention, and workplace violence. An employee owned organization since 1994, BCI has served over a quarter of the Fortune 1000 companies and over one million client employees in 130 countries.

BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.